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ProxSEO Privacy Policy

Last updated: May 7, 2025

ProxSEO LLC (“ProxSEO,” “we,” “us,” or “our”) operates www.proxseo.com and provides website design, hosting, domain management, marketing, and related services (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information. By using our Services or visiting our website, you consent to the practices described below.

1. Information We Collect

1.1 Information You Provide

  • Account & Billing Data. Name, email address, billing address, payment details (e.g., credit‐card number) when you subscribe.

  • Client Content. Text, images, logos, trademarks, media assets, and other materials you upload or submit for use in your website and marketing.

  • Communications. Any messages, feedback, or support requests you send to us via email, chat, or phone (including VoIP.ms logs).

1.2 Automatically Collected Information

  • Website Usage. Pages visited, time on site, clicks, referring/exit pages, IP address, browser and device characteristics, and cookies.

  • Hosting & Analytics Logs. Server logs recording traffic to your hosted site (including error and access logs).

1.3 Information from Third Parties

  • Domain & DNS Providers. Data obtained from registrars (e.g., Plesk, Cloudflare) when you register or transfer a domain.

  • Marketing Tools. Data from email‐marketing platforms (e.g., Zoho Mail) or analytics tools integrated on your site.

2. How We Use Your Information

  • Service Delivery. To design, host, secure, and maintain your website and domains (including CDN, dynamic DNS, email routing).

  • Billing & Administration. To process payments, send invoices, and manage subscriptions.

  • Communication & Support. To respond to support inquiries, send service notifications, and provide updates.

  • Marketing & Portfolio. With your consent, to showcase your Work Product in our portfolio and send promotional materials.

  • Analytics & Improvement. To analyze usage patterns, improve our Services, and monitor performance/security.

3. Cookies & Tracking Technologies

We and our third‐party partners use cookies, web beacons, and similar technologies to:

  • Remember your preferences and login session.

  • Understand how you use our website and Services.

  • Serve relevant content and advertising.

You may disable cookies via your browser settings; however, some features of our website or Services may not function properly.

4. Disclosure of Your Information

4.1 Service Providers

We share information with vendors who support our business, including:

  • Hosting & CDN: Cloudflare, Plesk, WPMU DEV.

  • Domain Registration: ICANN‐accredited registrars.

  • Email & Communications: Zoho Mail, VoIP.ms.

  • Payment Processing: Stripe, PayPal, or other payment gateways.

These providers process data on our behalf under confidentiality and security commitments.

4.2 Legal Requirements

We may disclose information if required by law (e.g., court order, subpoena) or to protect ProxSEO’s rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity under similar privacy terms.

5. Data Security

We implement industry-standard measures to protect your information, including:

  • Encryption of data in transit (TLS) and at rest (AES‐256).

  • Firewalls, intrusion detection, and regular security audits.

  • Dynamic IP rotation and DNS controls.

However, no system is completely secure. We cannot guarantee absolute protection.

6. Data Retention

  • Account & Billing Data: Retained for at least 7 years for legal and accounting purposes.

  • Client Content & Work Product: Retained only while your subscription is active and up to one year after termination, unless you have been granted perpetual ownership under our Terms.

  • Logs & Analytics: Retained for up to two years, then aggregated or anonymized.

7. Your Rights & Choices

7.1 Access, Correction & Deletion

Depending on your jurisdiction, you may:

  • Request access to personal data we hold about you.

  • Correct or update inaccurate data.

  • Request deletion of your personal data (subject to legal obligations).

7.2 California Privacy Rights

If you are a California resident, you may request:

  • Disclosure of categories of personal information collected and the business purpose for sharing it.

  • Opt‐out of sale or sharing of your personal data (we do not “sell” personal data as defined by CCPA).

To exercise any rights, contact us at [email protected].

8. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us information, please contact us to have it removed.

9. International Data Transfers

ProxSEO is based in the United States. Your data may be transferred to, stored, and processed in the U.S. by our servers and service providers. By using our Services, you consent to such transfers under applicable data‐transfer mechanisms (e.g., Standard Contractual Clauses).

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with a new “Last updated” date and, if materially significant, notify you by email or website banner.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

ProxSEO LLC
Email: [email protected]

By using ProxSEO’s website or Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.